DELIVERY WITHIN THE UK
Timescales
All of our products are made to order.
We cannot guarantee delivery times but we have a lead time of around 6 weeks and, if delivery is within the UK, we aim to deliver your goods within 7 weeks of receipt, in cleared funds, of your payment.
If you require delivery more urgently or to a location outside of the UK please contact us by email and we will contact you to discuss your requirements.
Purchasing
You can place your order for items shown on our website by completing the appropriate Order Form on our “Sails” page and then clicking on the “Add to Cart” button. When you have placed all of the orders that you wish to make you can view and check the contents of your cart by clicking the “View Cart/Checkout” button.
Please check the contents of your cart carefully to make sure that you have included the correct description of your wanted sail. The total price of your order is shown on this page as the “Cart Total”. Before submitting your order you must choose the appropriate postage rate; UK or overseas.
UK Residents my opt for “Local Pickup” which allows you to collect your order from our address at no charge. You will be collecting from a residential house and you do this entirely at your own risk. Catsails accept no responsibility for any injury, damage or loss that may occur when you collect any goods.
If you have particular postage or delivery needs please contact us by email before submittimg your order.
Payment
When you click on “Go to Checkout” you will be taken to the PayPal payment page. This page allows you to pay using your PayPal account. If you do not have a PayPal account you can also pay by a credit card or a debit card by using “PayPal Guest Checkout”.
Alternatively, if you would prefer to pay by cheque please email us with your order and we will contact you to arrange the details of your payment.
DELIVERY OUTSIDE OF THE UK
If you would like us to deliver your order to somewhere outside of the UK please email us with the details of your order. You can use the Order Forms on the website to help you with the information that we will need to know about your sails.
We will contact you to discuss the most appropriate method of delivery, including timescales and delivery charges. We will also discuss and agree the best method of payment.
GENERAL TERMS AND CONDITIONS.
This page (together with the information contained on the other pages of our website (our site) tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website (our site) to you.
You can contact us directly using the contact details set out on our Contact page.